How To Make An Appointment
All consultations are by prior appointment. Appointments to see a doctor or a nurse can be made by telephone or calling at the reception.For the same day appointment, please ring at 8.00am for the morning and evening appointments. Please do not call at the reception to make same day appointment.
When booking an appointment you will be asked to give the reason for seen the doctor/nurse. This is to enable receptionists to slot the patients into the appropriate clinic and save you time and inconvenience of being in the wrong clinic.
Please call our main switchboard number on 020 8590 1169 to book an appointment. Urgent cases are seen on the day.
If your condition is non-urgent, you can expect to see a GP within two working days, though you may have to wait longer if you want to see a particular GP.
If you don’t need an appointment within two working days, you also have the option to book up to two weeks in advance if this is more convenient for you.
In a number of cases it might be worth considering an appointment with a advanced nurse practitioner rather than a doctor. Advanced nurse practitioners are qualified to deal with many ailments (over the age of 12 years) and you may be seen more quickly.
Patients under 16 are seen preferably accompanied by an adult or guardian.
Serious injury, including head injury, should be taken to your nearest Accident & Emergency (Casualty) department.
Role of Reception
Our receptionists are usually the first point of contact and are here to help you. They have a lot of information to hand and in most cases will be able to help with your enquiry, ensuring you see the most appropriate clinician. Nonetheless, it is your right to request to talk only to the doctor.
Anything that is discussed with the receptionists or any other member of the team is treated in strict confidence.
You have a right to be treated courteously. In return our receptionists also have a right to be treated courteously by you.
Please respect the privacy of other patients by standing well back from the reception desk until your turn.
- Goodmayes Medical Centre offers evening extended hours appointments between 6.30pm - 7.30pm on Tuesday and Wednesday.
Please use the Hub Services, Walk In Centre's and the 111 Service depending on the urgency of your need. Please choose well and attend the relevant locations. All details are below.
Loxford polyclinic is at 417 Ilford Lane, Ilford IG1 2SN; tel 020 8822 3800. It is open 8am - 8pm, 7 days a week.
Barking Community Hospital Walk-in Centre, at Upney Lane, Barking IG11 9LX; tel:020 8924 6262. It is open 7am - 10pm weekdays; 9am-10pm weekends and bank holidays; closed 25 December.
Harold Wood polyclinic is at The Drive (off Gubbins Lane), Harold Wood, RM3 0AR; tel 01708 792000. It is open from 8am – 8pm every day of the year (including weekends and all public holidays).
Need to see a doctor in the evening or at the weekend?
Call 020 3770 1888
The appointments line is open at the following times:
2-9pm Monday to Friday
9am - 5pm Weekends and Bank Holidays
Appointments will be made in one of the centres at the following times:
6.30 - 10pm Monday to Friday
Saturday: 9am - 5pm
Sunday 9am - 1pm
Outside these hours please call 111